Hello future chefs!
almost 4 years ago
– Tue, May 03, 2022 at 03:59:07 PM
Thank you so much for all of your support so far! It truly means alot to us. We truly cannot thank you enough.
But we still need your help! We are only 11 percent away from our goal with only 71 hours to go. We are truly confident we made an amazing game that will be enjoyed by many.
Our ask is to share with your family and friends. We want everyone to experience this fantastic game we spent 3 years making. Any support is appreciated.
Thank you,
Joe P.
We've partnered with ShipQuest!
almost 4 years ago
– Wed, Apr 20, 2022 at 10:10:43 AM
We'd like to address some concerns that have been raised in regards to shipping to the UK and Europe. We certainly appreciate the comments and questions from the community and they have caused us to take a second look at European shipping. We've spent the better part of the last few days reevaluating all of our costs, product information, and planning metrics because it indeed did seem odd that the European shipping amount was a lot higher (relatively speaking) when compared with some of the other regions. In addition the pricing for multiple games was far too high.
In short, we are very happy to say that we have been able to significantly lower the estimated shipping for several regions especially Europe. We have decided to partner with ShipQuest who has helped up in reevaluating our shipping/fulfillment strategy.
What Caused the High Rates?
In short we were not entirely sure where the majority of our backers were going to be located. We initially chose to go with a fulfillment company that did not have shipping hubs in the locations that we really needed. After speaking with several other fulfillment companies we found that partnering with ShipQuest was the best option. They offer highly competitive rates as well as top level customer service.
You might be thinking, "shouldn't you have caught this issue before the campaign?" and that is a valid question. We can only apologize for the mistake and correct it to the best of our ability. While it is no excuse, preparing for a campaign such as this one is no easy feat and sometimes something gets overlooked or goes unnoticed. We apologize for the error, but we are happy to be able to correct it well before the end of this campaign and well before shipping actually gets charged which will be in the post-campaign pledge manager.
It is important to remind everyone also that the shipping amounts are still estimates. While we do our best to estimate what we think your shipping amount will be, there is still the possibility of variance based on a variety of factors. But we've done our best to give you accurate estimates, and we'll do our best with what is in our control to keep the actual charge in line with those estimates.
Off to a great start! We are well on our way to meeting our goal.
almost 4 years ago
– Wed, Apr 13, 2022 at 02:02:04 AM
Thank you all so much for backing our game right off the start. It means so much to us that you believe in "What's on the Menu". We can't wait to get the game into your hands!
We will be posting periodic updates as we move along during the campaign. Please reach out if you have any questions. Once again thank you so much for your support!